Frequently Asked Questions
12 FAQs matched your search criteria.
- 01. I just joined/reactived/changed password and cannot connect. Why?
- 02. How can I reactivate my account?
- 03. I forgot my password? What do I do?
- 04. I forgot my CID? What do I do?
- 05. My account was disabled. What do I do?
- 06. What if I need help with a web services / software / technical issue?
- 07. How can I change my email address?
- 08. How can I change my Region or Division?
- 09. How can I become an Air Traffic Controller?
- 10. My pilot rating change hasn't gone through. Can you fix that?
- 11. My promotion hasn't gone through. Can you fix that?
- 12. What should I do if none of these answer my question and/or I have a different Membership-related issue?